Is Six Sigma the answer?
Is Six Sigma the Holy Grail or is it "Holy Sheet Senior!"?
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September 07, 2008
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Craig Reid is known throughout the business world as "The Process Ninja". He is a passionate advocate of business process management.
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We have realised that it is very difficult to take a methodology off the shelf and implement it. So much of process is cultural, the particular set of tools you use is almost incidental.
I think that Six Sigma, like many methodologies, has tools that are useful. Knowing when to use them is the key. We have avoided buying into any single approach to process improvement and have assembled a toolkit from Six Sigma, Lean, TQM etc that meets our needs of being effective but accessible to people.
Ultimately, I want process improvement to be part of everyone's job. For me, simple but effective tools are the order of the day.
Posted by: Stephen Baishya | September 12, 2008 at 04:19 AM